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PurpleNanas 30 Day Money-Back Guarantee

 

 

PLEASE DO NOT RETURN THE PACKAGE BEFORE CONTACTING US, WE CANNOT GUARANTEE PROCESSING YOUR REFUND IF YOU DON'T CONTACT US FIRST.

It is understandable it might be hard to trust a product that may sound too good to be true. Thus, this device is backed with a 30-day money back guarantee. This means you can actually use and try the PurpleNanas™ IPL Laser Hair Removal Handset with zero risk. If you are not seeing noticeable results in hair reduction or blown away by the results, you are eligible to ask for a refund within 30 days of trial.


How to claim your money back:

  1. Try our IPL Hair Removal Handset for at least 20 Days from date of delivery, but for no more than 30 days.
  1. You must complete at least 6 treatments, with treatments being 1 week apart, and take a photo of the area/s you are treating before each of the sessions.
  1. If there are no noticeable results in hair reduction, email your 6 photos to us at support@thepurplenanas.com with your order number, and we will review your application.
  1. ALL images MUST have valid time and date stamps.
  1. Incomplete, indecipherable or illegible claims will be deemed invalid and you will not be approved for a refund.
  1. Once approved, return the our IPL Hair Removal Handset in its original packaging via a trackable mail service 100 days from date of purchase to the address provided by our customer care representative. Please email your receipt and tracking number to support@thepurplenanas.com
  2. Real postage costs for the sending and return of our IPL Hair Removal Handset are the full responsibility of the Claimant and will not be refunded.
  3. Once returned, our IPL Hair Removal Handset's purchase price will be refunded to you minus 10% handling and admin fee.

Please note the 30 day guarantee is only available for the IPL Laser Hair Removal Handset.

If your item arrives damaged or is malfunctioning

Email us at support@thepurplenanas.com for more details

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